Shipping Policy

At Aroza, we aim to provide reliable and transparent shipping for all customers.

Processing Time

Orders are typically processed and shipped within 14 business days after payment has been received.

As a small independent business, processing times may occasionally be extended during periods of high demand, holidays, or unforeseen circumstances. We appreciate your patience and understanding.

Delivery Time

Estimated delivery times:

• Norway: 2–7 business days
• Europe: 5–14 business days
• International: 7–21 business days

Please note that delivery times may vary depending on your location, customs procedures, weather conditions, and carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on the destination and selected shipping method.

Free shipping may be offered on qualifying orders.

Tracking

Tracking information will be provided when available. Once your order has been shipped, you will receive a confirmation email with tracking details.

Customs, Duties & Taxes

International customers may be responsible for customs duties, taxes, or import fees imposed by their local authorities. These charges are not included in the product or shipping price.

Lost or Delayed Shipments

If your order has not arrived within the estimated timeframe, please contact us at support@aroza.no and we will do our best to assist you.

Contact

For shipping-related questions, please contact:

Email: support@aroza.no

Aroza