Return & Refund Policy

At Aroza, we want you to be completely satisfied with your purchase.

Returns

You may return unused items within 14 days of receiving your order. Products must be returned in their original condition, unworn, unwashed, and with all tags attached.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval of your refund. Approved refunds will be issued to your original payment method.

Please note that original shipping costs are non-refundable unless the item arrived damaged or incorrect.

Exchanges

If you would like a different size or color, please contact us before returning your item. We will do our best to help.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery and include photos of the issue.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error.

Contact Us

For any questions regarding returns or refunds, please contact us at:

Email: support@aroza.no

Thank you for supporting us!